PoliciesOur goal at Inn on Frederick is to help ensure that your visit to St.Andrews is a fantastic experience.
If there is anything we can do to assist you in preparation for your visit, please call on us. To help us provide you with the best experience possible, thank you for reading our policies beforehand.
No smoking is permitted within the Inn. Careful, considerate smoking is
permitted on the front porch. For the sake of and courtesy of your
neighbors and other guests, we ask that you will honor the policy. Dry
cleaning and loss of the room revenue during cleaning can cost us well
over $300 which, of course, will have to be charged to your credit card.
Although we love animals, we cannot accept pets at Inn on Frederick. If
traveling with your pet is a must, we'll be happy to refer you to
another inn that will accommodate these understandably special traveling
We accept that accidents can happen and are used to dealing with these
situations with good humor. If you do have an accident, please let us
know at once as it is much easier, and often less expensive, to deal
with spills, etc. before the stains set in. Damage that has been
concealed or found after departure will be charged at cost of repair
plus any loss of income from room rental if applicable.
child under 6 years stays free of charge when using existing beds .One
additional older child or adult is charged CAD 15 per person per night
when using existing beds Although we cater predominantly
to couples in search of a peaceful, romantic getaway, we do accept
responsible children under careful parental care. We dearly love and
enjoy children and hope to continue seeing more in our home as the years
progress. Thus far we, the children, parents, and guests have enjoyed
wonderful experiences through careful planning and communication. Let's
work together to make this aspect of your stay a successful and relaxing
one for all.
A full, gourmet breakfast is included(Queen bed room, King bed room, Family room) in the rate (except Deluxe King suite). We can supply menus for most local restaurants and are happy to
make reservations for you. Please note: most restaurants in the area
stop serving food at 9pm.
Booking & Rate Policies
Check-in / Check-out:
Arrivals: between 3 - 8pm. If you anticipate a late arrival, please let us know in advance.
Room vacancy and check-out:
by 11am. (Necessary due to room prep time for next guests.) You are,
however, very welcome to leave luggage and your car parked outside if
you want to spend more time in St.Andrews.
Cancellation / Refund Policy
must be made by speaking with us in person via phone and must be
made 10 days prior to arrival date.
Guests are responsible for
payment of all nights reserved regardless of actual arrival or departure
date. You will not be held responsible for any night where we can
rebook your room.
Cancellation upon day of arrival, "no shows," or early departures, guests are responsible for ALL nights reserved.