1.506.529.2603
1.877.895.4400(toll free)

Policies


Our goal at Inn on Frederick is to help ensure that your visit to St.Andrews is a fantastic experience.
If there is anything we can do to assist you in preparation for your visit, please call on us. To help us provide you with the best experience possible, thank you for reading our policies beforehand. 

Smoking : All rooms are No-smoking.  Careful, considerate smoking is permitted on the front porch. For the sake of and courtesy of your neighbors and other guests, we ask that you will honor the policy. Dry cleaning and loss of the room revenue during cleaning can cost us well over $300 which, of course, will have to be charged to your credit card.

Pets : Although we love animals, we cannot accept pets at Inn on Frederick. If traveling with your pet is a must, we'll be happy to refer you to another inn that will accommodate these understandably special traveling companions.

Damage : We accept that accidents can happen and are used to dealing with these situations with good humor. If you do have an accident, please let us know at once as it is much easier, and often less expensive, to deal with spills, etc. before the stains set in. Damage that has been concealed or found after departure will be charged at cost of repair plus any loss of income from room rental if applicable.

Children : Free! One child under 6 years stays free of charge when using existing beds .One additional older child or adult is charged CAD 15 per person per night when using existing beds Although we cater predominantly to couples in search of a peaceful, romantic getaway, we do accept responsible children under careful parental care. We dearly love and enjoy children and hope to continue seeing more in our home as the years progress. Thus far we, the children, parents, and guests have enjoyed wonderful experiences through careful planning and communication. Let's work together to make this aspect of your stay a successful and relaxing one for all.

Meals : We serve breakfast between 8am ~ 10am. A full, hot-gourmet breakfast is included(Queen bed room, King bed room, Family room) in the room rate (except Deluxe suite).  We can supply menus for most local restaurants and are happy to make reservations for you. Please note: most restaurants in the area stop serving food at 9pm.

Booking & Cancellation

Check-in : Between 3 ~ 8pm. If you anticipate a late arrival, please let us know in advance.

Check-out : By 11am. (Necessary due to room prep time for next guests.) You are, however, very welcome to leave luggage and your car parked outside if you want to spend more time in St.Andrews.

Cancellation / Refund Policy

Cancellations must be made by speaking with us in person via phone and must be made 10 days prior to arrival date.  
Guests are responsible for payment of all nights reserved regardless of actual arrival or departure date. You will not be held responsible for any night where we can rebook your room.

Cancellation upon day of arrival, "no shows," or early departures, guests are responsible for ALL nights reserved.